Frequently Asked Questions

We have a tour to Petra everyday guaranteed, no matter how many people signed up for the tour.

In addition to the English group, we have a Russian group with a Russian-speaking guide every Monday, Wednesday and Friday (no extra charge).
If you want a Russian-speaking guide on any other day, then it’s extra $150 for a group.
Please mention in your order that you want a Russian-speaking guide.

You can order a Spanish-speaking guide everyday for an extra $150 for a group.
Please mention in your order that you want a Spanish-speaking guide.

Yes! We had elderly people in tours to Petra, including people who use walkers.
The tour to Petra involves some walking, but you can hire a horse-drawn carriage that will drive you in the Siq, and the walking tour in Petra is in a moderate pace.
Nevertheless, it’s obviously different for each individual, so it’s up to you. However, we promise to make it easy for you as much as we can to assist you.

In your booking form, you need to fill in the details of your passports, and we will prepare for you the visa to Jordan/Egypt. Alternatively, you can also upload a copy of your passports.

We charge you a deposit when you book the tour.

You can pay the balance on the day of the tour by credit card or by cash.

Preferred payment is by USD.

You can also pay by Euro or NIS, according to the high exchange rate on the day of the tour.

Yes. You can pay by cash, so we won’t charge your credit card.

We accept payments by Visa and Master Card.

There is a 5.5% commission for paying by a credit card. Additional exchange fees may apply.

You will have to pay at the border $65 border fees and $75 visa fees by cash.

The border tax to Jordan is $70.
$35 for the Israeli side + $15 for the Jordanian side + $20 service.

Group Tours

You can cancel your tour 30 days in advance with no cancellation fees.

There is no refund of the depoit for cancellations less than 30 days from the day of the tour or no-show.

Private Tours

You can cancel your tour 90 days in advance with no cancellation fees.

There is no refund of the depoit for cancellations less than 90 days from the day of the tour or no-show.

We offer the best prices for the tours to Petra, because that we are a tour operator which is located in Eilat, and we transfer you in our own vehicles.
There are a lot of agencies that sell tours to Petra in higher prices, and just send the bookings to tour operators like us for a commission.
There are only about other 5 tour operators like us in Eilat that actually make the tours to Jordan, and we offer the best prices.
If you buy your tour to Petra from another company, there is a high chance that you will be in the same tour like people who bought the tour from us for a cheaper price.

The tours to Petra are relatively very expensive, because that just the entrance ticket to Petra cost $130 (included in the price of the tour).

The entrance ticket to Petra costs $130 (included in the price of the tour).

The price of the Petra by Night ticket is $25.

We don’t have a physical office. But, you can call us, and our representative in Eilat will meet you at your hotel.
You can also book our tours online in our website.

We usually work everyday between 10:00 and 22:00 Israel time (GMT+2).
However, our call center is available 24/7. If we’re not available, then please leave us a message, and we’ll return to you as soon as possible.

After you book your tour, you will get an automatic confirmation email with the details of you order, and later you will also get another email with your booking information.